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We’re looking to work with you. <p>Our dynamic Operations Team is currently in search of a Call Center Supervisor.</p> <p>To be successful in this position, our Call Center Supervisor must demonstrate a focus on motivating and coaching others, as well as leading by example. It is vital that the person in this role be able to wear the role-model hat. He/she must demonstrate a sense of responsibility, independence, sociability, confidence, self-motivation, and flexibility. He/she must be extremely detail-oriented and able to manage multiple projects simultaneously. Timeliness, customer service, keeping up to date on current events are also crucial. We are fast paced. The only thing that is constant is change. Creativity is always welcomed!</p> <p>Now here’s the fun stuff:</p> <ul> <li>Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world class customer service on all customer interactions, delivering on their commitments, and maximizing their potential</li> <li>Oversee the day to day operation of your assigned program and ensure that programs goals, such as service level, quality, and staffing, are met</li> <li>Drive a culture of continuous improvements, new approaches, and personal excellence</li> <li>Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customer</li> <li>Praise and share feedback with direct reports regarding their performance; suggest improvements, changes, or updates when applicable</li> <li>Work constructively with other functional areas throughout the organization, such as quality assurance, training, and recruiting, to share ideas and leverage best practices</li> <li>Develop and audit quality assurance strategies to ensure the delivery of world class service</li> <li>Be an ambassador for our culture – role model our values in everything you do</li> <li>Be a subject matter expert on your client’s business. Earn their respect by demonstrating your knowledge and commitment to their program in all interactions.</li> </ul> <p><strong>Requirements: </strong></p> <ul> <li>2-5 years of Customer Service / Call Center experience with a minimum of 2 years in a leadership position</li> <li>Outcome oriented with a commitment to achieving personal, client, and company goals</li> <li>Ability to work in a fast paced environment and maintain focus on key priorities despite conflicting demands</li> <li>Impactful communications skills – both written and verbal</li> <li>Must be able to build a highly engaged, committed, and empowered workforce</li> <li>Strong understanding of the call center environment and the key levers to enhance performance and achieve financial targets</li> <li>Work constructively with others to achieve shared goals</li> <li>Significant experience with developing others through coaching, actionable feedback, and hands-on leadership</li> <li>Must have great people skills, able to relate to and motivate people of diverse backgrounds and ages</li> <li>Experience with social media management and providing customer service online via chat is a plus!</li> </ul> <p><strong>Salary & Benefits: </strong></p> <p>The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.</p> <p>We are proud to be an Equal Opportunity Employer and Drug Free workplace. 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Base Pay PLUS Incentives and Bonuses!', 'description' => '<b>Salary Range: 55000$ to 75000$ annually </b><br><br><b> <strong> PASSIONATE ABOUT HELPING OTHERS? </strong> </b><br><br><b> <strong> JOIN OUR TEAM! </strong> </b><br><br>At The Family Security Plan, our focus is on the employee and their growth. From your first day with us, you'll be joining a company that values everyone's opinion, rewards and recognizes exemplary work, and prioritizes diversity, equity, and inclusion. You will be part of a culture that cares about you and also loves to have fun! We make a difference in people's lives every day. There's no better career than finding something you love and getting paid for it. Are you our next dynamic sales employee?<br><br><strong> <strong> Company Description: </strong> </strong><br><br>The Family Security Plan is an organization that is unique in the world of insurance. We focus on making a difference in the community throughout partnerships with local, regional and national credit unions. Our close ties with our credit union partners allows us access to their membership, who are our primary customers. 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(Annual earning potential typically 55-75K) </li><li></li></ul> <strong> <strong> This position is a fit for you, if: </strong> </strong><ul><ul><li> Are driven and goal oriented </li><li> Are technologically savvy </li><li> Have a high level of integrity with the desire to help others </li><li> Are coachable </li><li> Are positive </li><li> Are resilient </li></ul></ul><br><strong> <strong> What experience/skills contribute to a successful Licensed Agent? </strong> </strong><ul><ul><li> Life and Health License preferred, but not required. 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We're ready to go all in on your future and create an engaging environment. </span></p><br><p style="margin: 0px;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">BE PART OF THE CONNECTION</span></strong></p><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">You partner with government, K-12 and university clients and highlight how our telecommunications products can resolve their complex technology needs. After completing our award-winning training, you provide dedicated account management and proactively pursue new clients using email campaigns, cold calling, discovery calls, appointment setting and client presentations. </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">WHAT OUR STRATEGIC ACCOUNT SPECIALISTS ENJOY MOST</span></strong></p><ul><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Travel and consult with established and prospective clients to develop product solutions.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Navigate government and education procurement processes to set up successful sales.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Deliver product proposals and presentations to decision-makers and conduct negotiations.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Travel to client sites to manage field sales activities.</span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Identify target markets, industries and contacts to expand product portfolio. </span></li><li><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Encourage client retention through coordinated efforts with multiple internal teams.</span></li></ul><br><p style="margin: 0px;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE</span></strong></p><p style="margin: 0px;"><em><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Required Qualifications</span></em></p><ul><li><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Experience:</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> Three or more years of sales experience as a proven sales performer; Three or more years of outside telecommunications-related sales experience.</span></li><li><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Education: </span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">High school diploma or equivalent.</span></li><li><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Skills:</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> Network building, negotiation, closing and interpersonal English communication skills. </span></li><li><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Abilities: </span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Quick learner, deadline-driven and the ability to multitask. </span></li><li><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Travel</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">: Availability to travel to and from assigned territories and company facilities. Valid driver's license.</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><em><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Preferred Qualifications</span></em></p><ul style="margin-top: 0in;"><li style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Two or more years of experience in B2B sales selling data, voice, cloud or video solutions.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Bachelor s degree in a related field.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Experience working with state and local government or education.</span></li></ul><p style="margin: 0px;"><em><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"><br /></span></em><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">SPECTRUM CONNECTS YOU TO MORE</span></strong></p><ul style="margin-top: 0in;"><li style="margin-bottom: 0in; margin-top: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Embracing Diversity: </span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.</span></li><li style="margin-bottom: 0in; margin-top: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Learning Culture:</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> Company support in obtaining technical certifications.</span></li><li style="margin-bottom: 0in; margin-top: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Dynamic Growth:</span></strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> Paid training and clearly defined paths to advance within the company.</span></li><li style="margin-bottom: 0in; margin-top: 0in;"><strong><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Total Rewards:</span></strong> <span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Comprehensive benefits that encourage a work-life balance. </span></li></ul><p style="margin-bottom: 0in;"><em><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></em></p><p style="margin-bottom: 0in;"><em><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Apply now, connect a friend to this opportunity or </span></em><em><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif; color: #1155cc;">sign up for job alerts!</span></em></p><br><span style='display:none !important'> SCM220 </span><span style='display:none !important'> 2024-32681 </span><span style='display:none !important'> 2024 </span><br><br>Here, employees don t just have jobs, they build careers. That s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.<br><br><br>A qualified applicant s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.<br/><br><br><b>Get to Know Us</b> Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.</br><br><b>Who You Are Matters Here</b> We re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.</br>', 'post_date' => '2024-05-14T18:30:10Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Confidential' ), 'UtZipcode' => array( 'city' => 'Duluth', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=711ef6c811dc73edc793433f1&ri=9c1586829cdc49bfbba496c3cde9b778&job_loc=Duluth%2CGA&q=Customer+Service+Call+Center+Supervisor&spl=v1%253AlbFC%252B5ruOkKTVOOB%253AcpuyyzQYAZAQEE6dYg98JQ%253D%253D%253AhYBFChhuXbpcq9WOrqRzoVp3upones7mBOuK9eEiqGS%252FrzgU17EllhZnZgi1YzZbJfl%252BYSlv65cGW4sxAPFOoFKL5WfkXTAPb5smuthmK8YuZa%252BaEGrTfiv1091UCnbDwZ14&encrypt=0&l=Duluth%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30393734449/', 'title' => 'Data Entry Clerk', 'description' => '<p>Job Description:</p><p><br></p><p>Are you passionate about helping individuals and families secure their financial well-being? Are you seeking an opportunity to enter the rewarding field of life insurance without prior experience or specific qualifications? Join our team as an Entry-Level Benefits Representative for Life Insurance. This full-time remote position is perfect for enthusiastic individuals eager to kickstart their career in the insurance industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Client Consultation: Engage with clients to understand their financial needs and educate them about the benefits of life insurance coverage.</p><p>Policy Recommendations: Analyze client information to recommend suitable life insurance products that align with their financial goals and provide adequate coverage for their needs.</p><p>Application Assistance: Guide clients through the life insurance application process, including filling out forms, gathering necessary documentation, and answering any questions or concerns they may have.</p><p>Customer Service: Provide ongoing support to clients, addressing inquiries, resolving issues, and ensuring a positive experience throughout the policy lifecycle.</p><p>Relationship Building: Build rapport and trust with clients to foster long-term relationships and encourage referrals.</p><p>Administrative Tasks: Complete administrative duties related to client files, policy documentation, and record-keeping to ensure accuracy and compliance with company guidelines.</p><p>Training and Development: Participate in training sessions and professional development opportunities to enhance your knowledge of life insurance products, sales techniques, and industry regulations.</p><p>Requirements:</p><p><br></p><p>No Prior Experience Required: This position is open to individuals without any prior experience in the insurance industry. We provide comprehensive training to equip you with the necessary skills and knowledge.</p><p>Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with clients and explaining complex insurance concepts in a clear and concise manner.</p><p>Empathy and Compassion: Demonstrate empathy and compassion when working with clients, understanding their unique circumstances and providing support with sensitivity and understanding.</p><p>Detail-Oriented: Possess strong attention to detail to ensure accuracy in client interactions, policy documentation, and administrative tasks.</p><p>Tech-Savvy: Comfortable using digital tools and platforms for communication, document management, and virtual meetings.</p><p>High School Diploma or Equivalent: While specific educational qualifications are not required, a high school diploma or equivalent is preferred.</p><p>Benefits:</p><p><br></p><p>Full-Time Remote Work: Enjoy the flexibility and convenience of working from home, with the opportunity to create your own schedule.</p><p>Comprehensive Training: Receive extensive training and ongoing support to help you succeed in your role as a Benefits Representative.</p><p>Uncapped Earning Potential: Benefit from a competitive commission structure with the potential for lucrative earnings based on your performance.</p><p>Career Growth Opportunities: As you gain experience and demonstrate success, there are opportunities for advancement within the company.</p><p>Work-Life Balance: Maintain a healthy work-life balance with flexible working hours and the ability to prioritize your personal commitments.</p><p>If you're passionate about making a positive impact on people's lives and are eager to embark on a fulfilling career in the insurance industry, we encourage you to apply for this entry-level Benefits Representative position. Join our team and start building a rewarding career today.</p>', 'post_date' => '2024-05-09T03:27:27Z' ) ) ) $title_for_layout = 'Customer Service Call Center Supervisor at Moore' $metatag_description = 'Customer Service Call Center SupervisorMoore at Proven' $unique_name = 'moore-duluth-ga' $reference_number = '53251' $mobile_image = '' $display_company_title = 'Jobs at Moore' $employer = array( 'EmployersJob' => array( 'id' => '44091', 'employer_id' => '29834', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Call Center Supervisor', 'craigslist_city' => 'atlanta', 'craigslist_sub_city' => 'otp east', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Georgia', 'open' => '1', 'post_date' => '2018-09-25 22:25:02', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '30096', 'description' => '<div id="vjs-desc">If you’re inspired to join an industry trendsetter that will challenge and reward you, keep reading. 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We’re looking to work with you. Our dynamic Operations Team is currently in search of a Call Center Supervisor. To be successful in this position, our Call Center Supervisor must demonstrate a focus on motivating and coaching others, as well as leading by example. It is vital that the person in this role be able to wear the role-model hat. He/she must demonstrate a sense of responsibility, independence, sociability, confidence, self-motivation, and flexibility. He/she must be extremely detail-oriented and able to manage multiple projects simultaneously. Timeliness, customer service, keeping up to date on current events are also crucial. We are fast paced. The only thing that is constant is change. Creativity is always welcomed! 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var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { $("#apply-form-location").append($(".apply-widget")); var height = $("#job-title.job-post-container .inner").height() + 20; $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); $("#show-apply-form").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#show-apply-form").hide(); $(".apply-form-link").hide(); // resizeTitleContainer(); $(".apply-widget").slideToggle(400); }); $("#cover-letter-link").click(function(e) { e.preventDefault(); $("#cover-letter-link").hide(); $("#cover-letter-container").show(); $("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:29834/job_id:44091", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); $("#user_identifier").focus(); }); function processResumeInfo(responseObject) { var message; var showDebug = false if (showDebug) { console.log(responseObject); } responseObject = eval('(' + responseObject + ')'); if(responseObject.result == FAILURE) { $("#deleteMe").parent().css("width", "80px"); $("#submit-btn").button("reset"); if (!responseObject.message) { message = "There was a problem saving your application."; } else { message = responseObject.message; } bootbox.alert(message); } else { window.location.href = "/workers/activate?jid=44091"; } } </script> <div> <a href="#" id="show-apply-form" class="light-green-btn" role="button" title="Apply Now" style="width:100%;">APPLY NOW</a> <div class="clearfix"></div> </div> <div class="apply-widget" style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/29834/44091" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input file"><input type="file" name="data[Worker][resume_file]" id="resume_file" size="14"/></div> </div> <div class="form-group"> <h4>Cover Letter:</h4> <div class="input textarea"><textarea name="data[EmployersJobsRankingsLetter][coverletter]" id="coverletter" class="required" placeholder="Why are you interested in this position? Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <div id="vjs-desc">If you’re inspired to join an industry trendsetter that will challenge and reward you, keep reading. We’re looking to work with you. <p>Our dynamic Operations Team is currently in search of a Call Center Supervisor.</p> <p>To be successful in this position, our Call Center Supervisor must demonstrate a focus on motivating and coaching others, as well as leading by example. It is vital that the person in this role be able to wear the role-model hat. He/she must demonstrate a sense of responsibility, independence, sociability, confidence, self-motivation, and flexibility. He/she must be extremely detail-oriented and able to manage multiple projects simultaneously. Timeliness, customer service, keeping up to date on current events are also crucial. We are fast paced. The only thing that is constant is change. Creativity is always welcomed!</p> <p>Now here’s the fun stuff:</p> <ul> <li>Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world class customer service on all customer interactions, delivering on their commitments, and maximizing their potential</li> <li>Oversee the day to day operation of your assigned program and ensure that programs goals, such as service level, quality, and staffing, are met</li> <li>Drive a culture of continuous improvements, new approaches, and personal excellence</li> <li>Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customer</li> <li>Praise and share feedback with direct reports regarding their performance; suggest improvements, changes, or updates when applicable</li> <li>Work constructively with other functional areas throughout the organization, such as quality assurance, training, and recruiting, to share ideas and leverage best practices</li> <li>Develop and audit quality assurance strategies to ensure the delivery of world class service</li> <li>Be an ambassador for our culture – role model our values in everything you do</li> <li>Be a subject matter expert on your client’s business. Earn their respect by demonstrating your knowledge and commitment to their program in all interactions.</li> </ul> <p><strong>Requirements: </strong></p> <ul> <li>2-5 years of Customer Service / Call Center experience with a minimum of 2 years in a leadership position</li> <li>Outcome oriented with a commitment to achieving personal, client, and company goals</li> <li>Ability to work in a fast paced environment and maintain focus on key priorities despite conflicting demands</li> <li>Impactful communications skills – both written and verbal</li> <li>Must be able to build a highly engaged, committed, and empowered workforce</li> <li>Strong understanding of the call center environment and the key levers to enhance performance and achieve financial targets</li> <li>Work constructively with others to achieve shared goals</li> <li>Significant experience with developing others through coaching, actionable feedback, and hands-on leadership</li> <li>Must have great people skills, able to relate to and motivate people of diverse backgrounds and ages</li> <li>Experience with social media management and providing customer service online via chat is a plus!</li> </ul> <p><strong>Salary & Benefits: </strong></p> <p>The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.</p> <p>We are proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</p> <p>Job Type: Full-time</p> <p>Salary: $30,000.00 to $40,000.00 /year</p> <p>Experience:</p> <ul> <li>Call Center: 1 year (Required)</li> <li>Call Center Supervisor: 1 year (Required)</li> <li>Call Center Management: 1 year (Required)</li> </ul> </div> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=7159a5e5c9ec73edc3e671e21&ri=9c1586829cdc49bfbba496c3cde9b778&job_loc=Atlanta%2CGA&q=Customer+Service+Call+Center+Supervisor&spl=v1%253AmBgkIOeovRFqy%252FxT%253AfYwfH6%252FCfI5%252Fb9thjN%252FEAA%253D%253D%253Ah3A%252BzT9AXqgNhL41%252BncEj4FQfFC09NaVvnR5fvEjIqLvq70ACqdSF%252FFSPYg%252FiL%252BajtrSiEkFob1AiKhao9OockiOAeTUPtreYS5av2FzXaw44j8rpILZaGVT6deYEU%252B8UWB7Fi5MvPEH%252FQqnpOw%253D&encrypt=0&l=Duluth%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30462231278/" class="blue-link" target="_blank">Insurance Sales Rep - 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filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Moore
Our dynamic Operations Team is currently in search of a Call Center Supervisor.
To be successful in this position, our Call Center Supervisor must demonstrate a focus on motivating and coaching others, as well as leading by example. It is vital that the person in this role be able to wear the role-model hat. He/she must demonstrate a sense of responsibility, independence, sociability, confidence, self-motivation, and flexibility. He/she must be extremely detail-oriented and able to manage multiple projects simultaneously. Timeliness, customer service, keeping up to date on current events are also crucial. We are fast paced. The only thing that is constant is change. Creativity is always welcomed!
Now here’s the fun stuff:
Requirements:
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.
We are proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Type: Full-time
Salary: $30,000.00 to $40,000.00 /year
Experience:
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2 days ago
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Spectrum - Duluth, GA
5 days ago
Confidential - Duluth, GA
1 week ago
Apply to jobs on the go with Proven mobile
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---|---|---|---|---|---|
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2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 29834 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 703224 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 29834 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 703224 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 44091 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 44091 LIMIT 1 | 1 | 1 | 1 |