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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=711ac41ce5fc73edc783620b1&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253APL5uL4CoQyFWotb1%253AcPBzKkJ32ZRkwalfd%252BSGsA%253D%253D%253A9RMJLqS05wM%252BBGWuc5yDcXRoikpNDmDm64PoWQ2yzVwwda5DNCR0ffzqIa8IigxXtXhUNd008AWjixFpxPT%252BJLBbiX7kHALDEC8adO9BI3YKu2Wdr3me9hZSfE2P1YijrkL3kmeMdqSL49ycYA%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30392693829/" class="blue-link" target="_blank">Data Entry Work From Home - 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<span class="text-muted">Chicago, IL</span></p> <p class="text-muted similar-job-date"> 53 minutes ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Remote Jobs Online' ), 'UtZipcode' => array( 'city' => 'Chicago', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=711ac41ce5fc73edc783620b1&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253APL5uL4CoQyFWotb1%253AcPBzKkJ32ZRkwalfd%252BSGsA%253D%253D%253A9RMJLqS05wM%252BBGWuc5yDcXRoikpNDmDm64PoWQ2yzVwwda5DNCR0ffzqIa8IigxXtXhUNd008AWjixFpxPT%252BJLBbiX7kHALDEC8adO9BI3YKu2Wdr3me9hZSfE2P1YijrkL3kmeMdqSL49ycYA%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30392693829/', 'title' => 'Data Entry Work From Home - Remote Work at Home Customer Service', 'description' => '<p>Requires no experience, considered entry level.</p><br><p>We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields.</p><br><p>Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position.</p><br><p><strong>JOB REQUIREMENTS</strong></p><br><p> Computer with internet access</p><p> Quiet work space away from distractions</p><p> Must be able and comfortable to working in an environment without immediate supervision</p><p> Ability to read, understand, and follow oral and written instructions.</p><p> Data entry or administrative assistant experience is not needed but can be a bonus</p><p> We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn</p><br><p><strong>You must apply on our website only.</strong></p><br><p>Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. If you are looking for a part time remote work from home job, this is a great position for earning a good extra income.</p><br>', 'post_date' => '2024-05-08T19:29:58Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Wheels' ), 'UtZipcode' => array( 'city' => 'Des Plaines', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=711b57b746cc73edc79a58b11&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Des+Plaines%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253A%252BYphfpZVpTmRkp9U%253AhuO6PNKDJW6O4y8C22sxDQ%253D%253D%253A7OS1PSRf0vBvz9w%252FdS5qpZNDriQTyAZ5mifLXC%252FufzXbhSrD4AFwZv9If4l9e6dty8%252FyyU1F4n%252FUWzA46lRdJj5p7XlT7EEUwWmqY%252Bo9udeHhjtR%252FBmC3Myigw%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30393276863/', 'title' => 'Direct Order Payment Specialist', 'description' => '<b><b>Job Description:</b></b><br><br><b>WHEELS, INC.</b><br><br><b>Job Description</b><br><br><b>Job Title:</b> Direct Order Payment Specialist <br><br><b>Department:</b> Vehicle Operations Acquisitions<br><br><b>Reports To:</b> Manager, Vehicle Acquisitions<br><br><b>Prepared Date:</b> 04/24/2024<br><br><b>Approval-Dept. Mgr./Dir.: </b>Director, Vehicle Acquisitions<br><br><b>Approval-Dept. Head: </b>AVP, Vehicle Operations<br><br><b>Approval-H.R.: </b><br><br><b>JOB OVERVIEW:</b><br><br>Audit dealer billings and factory invoices for accuracy. Process these invoices and pay dealer on all foreign orders and direct purchases including, Trucks, Canada and Puerto Rico to ensure accuracy of pricing, timely delivery and client billing.<br><br><b>KEY RESPONSIBILITIES</b> :<br><br><ul><li>Audit and balance dealer invoices to verify charges against negotiated deal and confirm accuracy for title, registration and tax fees.</li></ul><br><ul><li>Pay all Foreign and Dealer Direct orders via the VAM Direct application. Locate and print Subaru invoices on Subarunet. Request duplicates for missing invoices directly with the manufacturer when necessary.</li></ul><br><ul><li>Process all foreign invoices and dealer payments for direct purchases within 2 days of receipt of billing.</li></ul><br><ul><li>Understand and apply standard and special pricing formulas and stay current on both Retail and Fleet incentive offerings for Canada and Puerto Rico.</li></ul><br><ul><li>Thoroughly audit and balance all Canadian billings to ensure Concession/Fleet or Retail deduction (whichever is greater) is correctly deducted from either the factory invoice or dealer BOS and that all other fees, including taxes, etc., are correct</li></ul><ul><li>Establish and Maintain professional relationships with dealers</li><li>Proactively reach out to dealer contacts on invoice discrepancies to help educate dealer on proper invoice procedure for both leased and client owned vehicles</li><li>Document change on dealer invoice and document adjustments and include spread-sheet with payment whenever a manual change has been processed</li></ul><br><ul><li>Establish and maintain cooperative business relationships with internal contacts and assist Buyers, AEs and Truck Engineering personnel regarding dealer payment, billing inquiries, requirements, or procedures</li></ul><br><ul><li>Manage billing inquiries or escalated issues through proactive follow up, by providing status and documenting activity through completion</li></ul><br><ul><li>Enter required payment information for Canada, Puerto Rico and non-light-duty truck factory orders in the VAM Direct application. Balance dealer billing to Vehicle Setup pricing. Resolve balance problems via setup of miscellaneous Business Parameters in the Business PARMS application with Vehicle Setup Specialists.</li></ul><br><ul><li>Fully understand and utilize the Wheels Checkmate system to pay miscellaneous secondary dealer billings and ensure that charges are applied to the appropriate ledger account.</li></ul><br><ul><li>Understand and fully support procedure requirements for reimbursing dealers on Canadian violations</li></ul><br><ul><li>Assist with Direct Auto-Reconciliation Report resolution</li></ul><br><ul><li>Seek out opportunities to improve work flow between groups and departments.</li></ul><br><ul><li>Maintain updated job procedures in manual and save to P: drive and print new copy for the business recovery.</li></ul><br><ul><li>Other duties as assigned:</li></ul><ul><li>Back up Support to Buyer Admin: Be available to assist OOS Buyer Admin with dealer billing calls for both OOS, Canadian and PR billings</li><li>Back up Support to Buyer Admin: Mercedes Billing Process: Maintain proactive follow up on Mercedes Order Status Report, to collect and review invoice and dealer billing and coordinate mailing of payment and vehicle paperwork prior to, or within days of vehicle at dealer status.</li><li>Back up Support to Buyer Admin G-Tech Billing Process: Maintain proactive follow up on G-Tech Billing Report; collect and review invoice and dealer billing to ensure accuracy. Coordinate mailing of payment & collection of MSO to ensure vehicle paperwork is mailed prior to, or within days of vehicle at dealer status.</li><li>Back up Support to Buyer Admin: Handle shipping and check assembly. Determine appropriate modes of shipment to reduce costs without impacting timely vehicle deliveries.</li><li>Back Up Support to Buyers: Be available to assist Buyers to correct dealer reporting errors by working with Manufacturer Relations and dealers and resolve in a timely manner without or limited impact to clients. </li><li>Flex Staff as Buyer if required to accommodate workflow and maintain service delivery</li><li>Flex Staff as back up support to the Buyer Admin to accommodate staffing needs</li></ul><br><b>SKILLS/COMPETENCIES:</b><br><br>Knowledgeable and proficient with all Direct Payment related applications and processes.<br><br>Excellent organization and time management skills.<br><br>Strong analytical and problem solving skills.<br><br>Strong Math skills.<br><br>Team player.<br><br>Ability to work effectively under pressure.<br><br>Flexible, adapt to change easily.<br><br>Strong customer service skills and phone etiquette.<br><br>Clear communication skills both written and verbal.<br><br>Proficient keyboarding skills<br><br>Knowledge of general office practices.<br><br><b>EDUCATION and/or EXPERIENCE:</b><br><br><b>High school diploma and minimum 2 years office experience, preferably accounting or finance related.</b><br><br><b><b>EEO Statement</b><br> </b><b><b>Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.<br><br>Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.</b></b>PandoLogic. Category: Finance, Keywords: Payment Specialist', 'post_date' => '2024-05-09T00:02:41Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Apex Focus Group' ), 'UtZipcode' => array( 'city' => 'Chicago', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=710079de002c73edc628be251&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AVP55BAfjwBLusz39%253ACa4febVvJ4lkpv5Yc7%252BO%252Fg%253D%253D%253AyRPuqspB6JbXtlBjXmsOS%252FZviJxP58ZnwM3j%252FScbyf6hDuqVZq%252BVZpHtPlYWN1bIeGU6zRWGnz%252BRq%252Fd3hyZz3lnNUbG5KlkyPabLhJpQwjp9KXMQus85WJ%252FsaZVCHFE8QG%252Biif7BxOgpGeSVaQ%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30364858411/', 'title' => 'Data Entry Clerk Work From Home - Part Time Focus Group Panelists', 'description' => '<p>Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed.</p><p>Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists</p><p>Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.</p><p>With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.</p><p></p><strong>Compensation:</strong><ul><li>$75-$150 (per 1 hour session)</li><li>$300-$750 (multi-session studies)</li></ul><p></p><strong>Job Requirements:</strong><ul><li>Show up at least 10 mins before discussion start time.</li><li>Participate by completing written and oral instructions.</li><li>Complete written survey provided for each panel.</li><li>MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.</li></ul><p></p><strong>Qualifications:</strong><ul><li>Must have either a smartphone with working camera or desktop/laptop with webcam</li><li>Must have access to high speed internet connection</li><li>Desire to fully participate in one or several of the above topics</li><li>Ability to read, understand, and follow oral and written instructions.</li><li>Data entry clerk experience is not necessary.</li></ul><p></p><strong>Job Benefits:</strong><ul><li>Flexibility to take part in discussions online or in-person.</li><li>No commute needed should you choose to work from home remotely.</li><li>No minimum hours. You can do this part-time or full-time</li><li>Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.</li><li>You get to review and use new products or services before they are released to the public.</li></ul><p>You must apply on our website and complete a set of questionnaire to see if you qualify.</p><p>This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.</p>', 'post_date' => '2024-05-05T17:02:11Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'AD | Jobs2Careers.com' ), 'UtZipcode' => array( 'city' => 'Winnetka', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=3facd6b26cdc73e92ce248e31&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Winnetka%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AzAJZMFTIoFpoS1Z8%253AfNoCN1qGAZsl6%252Bcw5s7JyA%253D%253D%253A4OuDBl3lMSuCdixmdY3yb7aHi%252Fb2xlV2ONqSedfeO8mZGOZVmf5SbnvIQXjo9Nlt6i0awM6UhY91Z62SpvAwW8R3zoeXWvpPtDzqIYSdCU1Y9m1KB%252B3kChYItBQqCBrRuJ4%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-17056958957/', 'title' => 'Find Receptionist, Entry Level, & Hourly Jobs Near You', 'description' => 'Apply to Full Time Receptionist Positions Hiring Immediately. Great Benefits. Top Pay. Apply Today!', 'post_date' => '2024-04-25T06:30:59Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Path Arc' ), 'UtZipcode' => array( 'city' => 'Chicago', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=706cbaf66a1c73edd0e48ca31&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253Ak44cM80bOAlwysrG%253A9xRS9DkkBQEDu28IGAXXQA%253D%253D%253AaDKAIN4Jol68ppS4r73E38vWVesSTNk%252FtiO29tyA%252FnEgWY6cA145Zku3dUGXyd4Eelo4PsDY3LQL92XfjJKQTnYasdawBCbUGXk%252FtpuqDeu8yB3jcHSwaLm94cAJCHCPRxTtqHseaDI6DFyc&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30143333805/', 'title' => 'Customer Service ( Remote work , No Vaccination Require', 'description' => 'The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.<br><br><strong>Customer Service Job Duties And Responsibilities<br><br></strong><ul><li>Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience</li><li>Answer and manage incoming calls, emails, chats, and/or interactive voice response systems</li><li>Ability to learn and follow all customer service procedures and policies</li><li>Strive to meet and go above personal and team target goals</li><li>Record, organize and file customer interactions and account changes</li><li>Able to up-sell if needed</li><li>Able to schedule call back and appoints to resolve customer needs<br><br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Previous experience in customer support, client services, sales, or a related field</li><li>Excellent at communicating over the phone and other communication platforms</li><li>Basic computer skills and experience</li><li>Able to multitask</li><li>Excellent time management and prioritization skills</li><li>Ability to listen actively, relay information, and answer questions and/or concerns</li><li>Customer-focused for positive customer experience and resolution</li><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)<br><br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)</li></ul>', 'post_date' => '2024-05-08T23:23:50Z' ) ) ) $title_for_layout = 'Customer Service Representative - We are hiring now! at Guardian Hospice' $metatag_description = 'Customer Service Representative - We are hiring now!Guardian Hospice at Proven' $unique_name = 'guardian-hospice-winnetka-il' $reference_number = '54677' $mobile_image = '' $display_company_title = 'Jobs at Guardian Hospice' $employer = array( 'EmployersJob' => array( 'id' => '44887', 'employer_id' => '30328', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Representative - We are hiring now!', 'craigslist_city' => 'chicago', 'craigslist_sub_city' => 'city of chicago', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Illinois', 'open' => '1', 'post_date' => '2019-01-10 01:19:31', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '60093', 'description' => '<p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to 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advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p>', 'unique_name' => '', 'created_date' => '2019-01-10 01:19:17' ), 'Employer' => array( 'lat' => '42.10110092', 'lon' => '-87.75759888', 'id' => '30328', 'company_name' => 'Guardian Hospice', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '709822', 'zipcode' => '60093', 'city' => 'Winnetka', 'street_address' => '', 'street_address2' => null, 'state' => 'IL' ), 'UtZipcode' => array( 'zipcode' => '60093', 'city' => 'Winnetka', 'state_prefix' => 'IL' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 2 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Customer Service Representative - We are hiring now!"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/44887?ref=54677"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.Responsibilities:• Phone support of customers, by answering questions and responding to needs• Accurately and timely process customer requests that are received by mail, phone, fax or email• Researches and analyses issues to ensure successful outcomes and resolution• Develops relationships with clients and customers by becoming a dedicated resourceEnsure quality and consistent processing and service• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service deliveryJob RequirementsQualifications:High school diploma or equivalent required college degree and prior financial service experience preferred.Experience providing customer service and transaction processing support to clientsWork history which demonstrates personal growth and aptitude for advancementStrong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and softwareIncumbents must be able to work required overtime"/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/44887?ref=54677", "title": "Customer Service Representative - We are hiring now!", "description": "<p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, 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aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">44887</span> <span class="hide" id="referencenumber">54677</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="/css/images/proven_logo.png" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Customer Service Representative - We are hiring now!</h1> <p class="small-bottom-border"> Guardian Hospice </p> <div class="date-location">Jan 09, 2019 - City Of Chicago</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+44887-w@hireproven.com">jobs+44887-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { 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function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); $("#user_identifier").focus(); }); function processResumeInfo(responseObject) { var message; var showDebug = false if (showDebug) { console.log(responseObject); } responseObject = eval('(' + responseObject + ')'); if(responseObject.result == FAILURE) { $("#deleteMe").parent().css("width", "80px"); $("#submit-btn").button("reset"); if (!responseObject.message) { message = "There was a problem saving your application."; } else { message = responseObject.message; } bootbox.alert(message); } else { window.location.href = "/workers/activate?jid=44887"; } } </script> <div> <a href="#" id="show-apply-form" class="light-green-btn" role="button" title="Apply Now" style="width:100%;">APPLY NOW</a> <div class="clearfix"></div> </div> <div class="apply-widget" style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/30328/44887" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=711ac41ce5fc73edc783620b1&ri=9bff6f040d9247a4bf8d87190060aa8c&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253APL5uL4CoQyFWotb1%253AcPBzKkJ32ZRkwalfd%252BSGsA%253D%253D%253A9RMJLqS05wM%252BBGWuc5yDcXRoikpNDmDm64PoWQ2yzVwwda5DNCR0ffzqIa8IigxXtXhUNd008AWjixFpxPT%252BJLBbiX7kHALDEC8adO9BI3YKu2Wdr3me9hZSfE2P1YijrkL3kmeMdqSL49ycYA%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30392693829/" class="blue-link" target="_blank">Data Entry Work From Home - 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filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Guardian Hospice
A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.
Responsibilities:
• Phone support of customers, by answering questions and responding to needs
• Accurately and timely process customer requests that are received by mail, phone, fax or email
• Researches and analyses issues to ensure successful outcomes and resolution
• Develops relationships with clients and customers by becoming a dedicated resource
Ensure quality and consistent processing and service
• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery
Job Requirements
Qualifications:
High school diploma or equivalent required college degree and prior financial service experience preferred.
Experience providing customer service and transaction processing support to clients
Work history which demonstrates personal growth and aptitude for advancement
Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software
Incumbents must be able to work required overtime
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2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 30328 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 709822 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 1 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 30328 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 709822 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 44887 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 44887 LIMIT 1 | 1 | 1 | 1 |