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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=7226a3a129ec73edd38b77df1&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253AMTB0rZjaugjqRV8M%253AX%252F48bqvQ%252B0lVKnsUl6mJ7Q%253D%253D%253ASbo5dbBXO9ABLnnw87rhWyi0wddC%252F1qZVtZdUmHYhobbg%252BUFL%252BiLb3K30ePoMO5E%252F3Nbep3l4xryU3I12TlcdJpejX%252BRltgny8%252B9UIV55eQtGwiW7cB0%252FULil6yPpEX0coaKGnB5ByOo07Zy&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30190846225/" class="blue-link" target="_blank">Customer Service Representative III</a></p> <p class="similar-job-company">Ultimate Staffing - 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<span class="text-muted">Pleasanton, CA</span></p> <p class="text-muted similar-job-date"> 2 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Ultimate Staffing' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7226a3a129ec73edd38b77df1&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253AMTB0rZjaugjqRV8M%253AX%252F48bqvQ%252B0lVKnsUl6mJ7Q%253D%253D%253ASbo5dbBXO9ABLnnw87rhWyi0wddC%252F1qZVtZdUmHYhobbg%252BUFL%252BiLb3K30ePoMO5E%252F3Nbep3l4xryU3I12TlcdJpejX%252BRltgny8%252B9UIV55eQtGwiW7cB0%252FULil6yPpEX0coaKGnB5ByOo07Zy&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30190846225/', 'title' => 'Customer Service Representative III', 'description' => '<p>Leading manufacturer of POS systems and mobility equipment premiere brands, is looking to hire a stellar Customer Service/ Account Rep. Must have 2-3 years of B2B account management, order processing, sales proposals, and proficiency in Microsoft Office Suite with advanced experience in Excel and Outlook. Candidates should be quick learners, detail oriented, and experience with SAP business One. Company is located in Pasadena, looking to hire immediately, and will offer benefits after probation period ends.<br><br><strong>Responsibilities</strong></p><ul><li>Receives and processes orders by phone, mail, fax, or email</li><li>Emphasizes salable features and prepares sales orders that are obtained from customers</li><li>Informs customer of unit prices, COD amounts, shipping date, anticipated delays and any other pertinent information required by the customer</li><li>Coordinates with the warehouse/shipping departments regarding any large/unusual orders and follows up on orders to ensure delivery by specified dates</li><li>Develop new business and sales by providing existing customers with product information to assist them in determining appropriate merchandise to purchase</li><li>Prepares proposals to existing customers</li><li>Builds and maintains customer relationships</li></ul><p>Please email your resume to May Mullen at <br><br><br></p><strong>Desired Skills and Experience<br><br></strong>Leading manufacturer of POS systems and mobility equipment premiere brands, is looking to hire a stellar Customer Service/ Account Rep. Must have 2-3 years of B2B account management, order processing, sales proposals, and proficiency in Microsoft Office Suite with advanced experience in Excel and Outlook. Candidates should be quick learners, detail oriented, and experience with SAP business One. Company is located in Pasadena, looking to hire immediately, and will offer benefits after probation period ends.<br><br>Responsibilities<br>Receives and processes orders by phone, mail, fax, or email<br>Emphasizes salable features and prepares sales orders that are obtained from customers<br>Informs customer of unit prices, COD amounts, shipping date, anticipated delays and any other pertinent information required by the customer<br>Coordinates with the warehouse/shipping departments regarding any large/unusual orders and follows up on orders to ensure delivery by specified dates<br>Develop new business and sales by providing existing customers with product information to assist them in determining appropriate merchandise to purchase<br>Prepares proposals to existing customers<br>Builds and maintains customer relationships<br><br>Please email your resume to May Mullen at ...@ultimatestaffing.com<br><br><p><em>All qualified applicants will receive consideration for employment without regard to</em> <em>race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.</em> <em>We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.</em></p>', 'post_date' => '2024-05-06T21:25:32Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Confidential' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7351d7dbd1ac73edc4fc30701&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253ANh4LtDVMkchE9z7t%253AWUuca77NVjjQrunrG1cVCA%253D%253D%253AMOGuSqn5PxpEZVGKHuUGD%252BIgv4H3LsEqMj5bHu7qjtm34i29CQ5ndwLMaUA57KDYZ8YjcpXJXagHPWzaz9cCH1EgQTeH1tzfoD3cWyTT0gE17bnLjBB%252BlOSI%252B6kWT1uxQp0VCMICs90mp7ue&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30345167488/', 'title' => 'Data Entry Specialist', 'description' => '<p>## Data Entry Wizard (Work From Your PJs!)</p><p><br></p><p>Hey there, data whiz! Do you have a talent for spotting typos and a love for all things organized? Do you dream of ditching the commute and working in your pajamas? Then this remote Data Entry Clerk role is your calling!</p><p><br></p><p>*Basically, you'll be our data superhero. You'll swoop in and:*</p><p><br></p><p>* Type like a lightning bolt, entering all sorts of info into our digital HQ (think databases, spreadsheets, and more).</p><p>* Be a data detective, checking everything for accuracy and completeness (say goodbye to typos!).</p><p>* Cast a spell on any errors and inconsistencies, making the data shine.</p><p>* Organize info like a pro, keeping things neat and tidy.</p><p>* Become a data vault keeper, sworn to secrecy (confidentiality is key!). </p><p><br></p><p>*Bonus points if you're already a computer wiz and can:*</p><p><br></p><p>* Work magic with Microsoft Office (Word, Excel, you name it).</p><p>* Tackle tasks independently and meet deadlines like a champ.</p><p>* Communicate like a boss and keep things organized.</p><p>* Know a thing or two about data entry best practices (but it's not a deal-breaker).</p><p><br></p><p>*Perks of being a Remote Data Entry Wizard:*</p><p><br></p><p>* Flexible schedule? Boom! Work when it suits you.</p><p>* PJs all day? Absolutely! Ditch the commute and work from home.</p><p>* More cash in your pocket (no more commuting costs!).</p><p>* Work-life balance that rocks! </p><p><br></p><p>*If you're a detail-oriented rockstar who thrives on a flexible schedule, we want you on the team!*</p><p><br></p><p>*P.S. Every company's a little different, so the exact duties might vary.*</p>', 'post_date' => '2024-05-03T07:13:20Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Pegasus' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=72ea1b0e336c73eddf40fd2e1&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253ArP3nYOKIvkqwL5RB%253AFcDq%252B%252FAT4NUg%252BC%252FdqzLYlg%253D%253D%253ArAHmyuR1LrPCyGtEs22cl0zQMXoDRe8FiqTef8A%252BDAKjtpBpYpKM4mfVlq2p8KnI95b4C2YAwVjzETUg6Xj7WXyU2chzoW7ANo3vwArz8OTiQZQ0Cacw%252F8CGsfIJfusLx0WJ&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30254249762/', 'title' => 'Operations Manager', 'description' => '<p><strong>***ONLY LOCAL CANDIDATES WILL BE CONSIDERED***</strong></p><p><br></p><p><strong>General Responsibilities:</strong></p><p>The Operations Manager position manages janitorial operations that facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence and economic goals.</p><p><br></p><p><strong>Specific Duties / Essential Functions:</strong></p><ul><li>Oversees daily activities of region to maximize scheduling and real-time utilization of resources; analyzes and recommends part-time, flexible, and full-time employee mix for the site.</li><li>Monitor daily work hours to remain within budgetary guidelines.</li><li>Be able to operate and teach subordinates how to safely operate and maintain all types of cleaning machinery and equipment.</li><li>Establish and maintain open lines of communication with Managers, Supervisors and Employees.</li><li>Conducts customer site inspections; submits customer change orders.</li><li>Provide quotes and supply orders as needed.</li><li>Responsible for job starts, and on/off offboarding.</li><li>Submits employee change orders as needed in a timely manner.</li><li>Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.</li><li>Maintains a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.</li><li>Projects a favorable image of the company to promote its aims and objectives.</li><li>Keeps Portfolio Manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action, which may be taken.</li><li>Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.</li><li>Must provide all newly hired Supervisors and exempt staff with GPS goals within 30 days of hire.</li><li>Must conduct GPS mid-year and year-end reviews within the required timeframe.</li><li>Collaborate and partner with the Training & Development Team to identify development opportunities for your staff, and provide continuous feedback, mentoring, and coaching.</li><li>Communicates areas of accountability and performance expected of personnel assigned.</li><li>Determines standards of performance as a basis to review progress of personnel assigned.</li><li>Recommends Transfers, promotions, and dismissals.</li><li>Ensures proper training of personnel assigned.</li><li>Develops individuals for future advancement.</li><li>Performs other duties and responsibilities as required or requested.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.</li><li>Excellent written and verbal communication skills in both English and Spanish (preferred).</li><li>Establish and maintain a positive relationship with client representatives.</li><li>Customer Focus</li><li>Collaboration Skills</li><li>Communication Proficiency</li><li>Develop and Manage Employees</li><li>Personal Effectiveness/Credibility</li><li>Decision Making</li><li>Problem Solving/Analysis</li><li>Teamwork Orientation</li><li>Technical Capacity</li><li>Must have experience working with Microsoft Office software applications, including Outlook, Word, Excel, PowerPoint, and Teams.</li></ul><p><br></p><p><strong>Supervisory Responsibility:</strong></p><p>This position manages all employees of the department and is responsible for leadership, performance management and hiring of the employees within its department.</p><p><br></p><p><strong>Work Environment:</strong></p><p>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing some duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.</p><p><br></p><p><strong>Physical Demands:</strong></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:</p><ul><li>Ability to walk for extended periods across multiple job sites</li><li>Ability to lift and carry up to 30 lbs.</li><li>Ability to bend, reach, stand, and walk for extended periods.</li><li>Repetitive use of hands, wrists, arms, and legs, including climbing stairs, use of ladders and keeling or squatting</li></ul><p><br></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><br></p><p><strong>Position Type and Expected Hours of Work:</strong></p><p>This is a full-time position, working flexible schedule in the morning, evenings, and weekends.</p><p><br></p><p><strong>Travel:</strong></p><p>This is a full-time position with high travel frequencies.</p><p><br></p><p><strong>Requirements</strong></p><ul><li>Associates degree or Bachelor s degree in business administration or a related field is a plus</li><li>3-5 years of experience in a leadership or management position.</li><li>Minimum of 2 years Operations experience</li><li>Experience in the same industry or a related field is preferred.</li><li>Client/Vendor Management experience is preferred.</li><li>Experience managing budgets and inventory management preferred</li><li>Excellent communication skills (Verbal and Written) and interpersonal skills.</li><li>Ability to thrive in a fast-paced and dynamic environment.</li><li>Must have experience working with Microsoft Office software applications, including Outlook, Word, Excel, PowerPoint, and Teams.</li><li>Valid State Driver's License with clean record</li></ul><p></p>', 'post_date' => '2024-05-06T21:27:35Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Org3D' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=72d10aefdc7c73eddcf1e3301&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253AiGx68y9%252F8PTQuF%252BR%253AAmyZuziLGleCCwnG%252Fm1zpg%253D%253D%253AKwduO%252FOVaT4xm1HL%252FC6iXyxF%252BOzyAgBJ6kXjsG78MjEzZpa%252Faw3LdODPvMCb4Zzt8osFBv0SvCaV8YSq6O5KXP%252BXor3Y1gv9%252F0hPgCy%252BXHRS3bMo4ZBHwcvLJIpx6KHrR3cI&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30211192128/', 'title' => 'Account Executive', 'description' => '<p>Join an AdTech business that has more awards than it can fit onto it's website. After a hugely successful 2023, their CRO is on a mission to help his Account Executives earn $1m this year.</p><p><br></p><p>Loved by clients and backed-up by countless 5-star reviews (alongside a huge list of partners and clients) now is a superb time to join.</p><p><br></p><p><strong>The Role</strong></p><ul><li>Prospect decision makers in the indie and mid-tier agency market</li><li>Develop a solid understanding of product</li><li>Take ownership of full sales cycle</li></ul><p><br></p><p><strong>Your skills and experience</strong></p><ul><li>3+ years working in AdTech</li><li>A solid understanding of online media advertising and programmatic display</li><li>Must have a strong hunter mentality</li></ul><p><br></p><p><strong>What's in it for you?</strong></p><ul><li>1/3 of the sales team are already earning $500k+</li><li>Win and retain your customers, indefinitely!</li><li>Non-recoverable draw and then 9% commission on all revenue</li></ul>', 'post_date' => '2024-05-02T16:18:17Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Runergy USA Trading LLC' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7226a106c7cc73edd38b5da11&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253ApGnrzD0ZXpBCVRDI%253AibEXMRUvCvC3VImknMKH0A%253D%253D%253AJpEX8ZrXQnN5K4bZ7Jv%252FKpKQhCPslTrLrYDWOkwdCMWx%252BCekIGRmVa2BvuyNSUtbcY9XjDL71kp0BE7Y1ADWx7TyKn9w8%252FXg2GfZ9%252BwVHTVEqRJBwVliRaCeFP6aL9GkYNWBesh3NpAiXjZk&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30190835375/', 'title' => 'Data Entry Clerk', 'description' => '<p><strong>About Runergy</strong></p><p><br></p><p>Runergy New Technology was established on 2013 and has become a leading PV cell manufacturer in the world. We achieved a significant milestone by being included in the latest BloombergNEF Tier 1 PV Module Manufacturers list for Q1 of 2024. As the end of 2022, Runergy s global production capacity of large-size high efficiency cells has exceeded 25GW, which has ranked the top three in the world in cell shipments from 2020 to 2022. Based on advantages in the field of solar cells, Runergy further extended the industrial chain to upstream and downstream. For downstream, we now have Yancheng Hyperion module base, Thailand cell & module base production and Alabama module base to provide high quality and efficient PV products. </p><p><br></p><p>As a socially responsible company, Runergy supports the Ten Principles of the United Nations Global Compact on human rights, labor, environmental and anti-corruption. With this communications, we express our commitment to making the UN global compact and its principles part of the strategy, culture and day-to-day operations of our company, contributing to overall sustainable development goals. For more information, you can refer to the official website: </p><p><br></p><p><strong>About the role [Full-time]</strong></p><p><br></p><p>We are currently seeking a diligent and detail-oriented Data Entry Operator to join our team. As a Data Entry Operator, you will be responsible for accurately inputting and updating data into our system. This is a fantastic opportunity for someone who thrives in a fast-paced environment and has exceptional attention to detail.</p><p><br></p><p><strong>Role Responsibilities</strong></p><p><br></p><p> Enter data accurately and efficiently into our system</p><p> Verify and update data for accuracy</p><p> Maintain confidentiality and security of sensitive information</p><p> Organize and maintain data files and records</p><p> Generate reports and assist with data analysis</p><p> Collaborate with other team members to ensure data integrity</p><p> Assist with other administrative tasks as needed</p><p><br></p><p><strong>Skills and Qualifications</strong></p><p><br></p><p> Proven experience as a Data Entry Operator or similar role</p><p> Excellent typing and data entry skills</p><p> Strong attention to detail and accuracy</p><p> Proficient in Microsoft Office Suite, specifically Excel</p><p> Strong organizational and time management skills</p><p> Ability to work independently and meet strict deadlines</p><p> Excellent communication skills, both written and verbal</p>', 'post_date' => '2024-05-06T21:25:22Z' ) ) ) $title_for_layout = 'Account Management at Upward' $metatag_description = 'Account ManagementUpward at Proven' $unique_name = 'upward-newark-ca' $reference_number = '55883' $mobile_image = '' $display_company_title = 'Jobs at Upward' $employer = array( 'EmployersJob' => array( 'id' => '45483', 'employer_id' => '30671', 'ats_url' => '', 'url' => '', 'title' => 'Account Management', 'craigslist_city' => 'san francisco bay area', 'craigslist_sub_city' => 'east bay area', 'craigslist_sub_sub_city' => 'fremont / union city / newark', 'craigslist_state' => 'California', 'open' => '1', 'post_date' => '2019-04-09 00:04:48', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '94566', 'description' => '<p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul>', 'unique_name' => '', 'created_date' => '2019-04-09 00:04:38' ), 'Employer' => array( 'lat' => '37.53599930', 'lon' => '-122.03199768', 'id' => '30671', 'company_name' => 'Upward', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '716577', 'zipcode' => '94560', 'city' => 'Newark', 'street_address' => '', 'street_address2' => null, 'state' => 'CA' ), 'UtZipcode' => array( 'zipcode' => '94566', 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 1 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Account Management"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/45483?ref=55883"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="Summary We\'re looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals. Responsibilities Manage book of business with focus on revenue growth and retention while providing exceptional customer service Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term Exceed monthly/quarterly retention and growth quotas Thrive on change while remaining highly organized, optimistic, and coachable Drive to individually compete (and win!) while still being a fantastic team player Qualifications/Experience 1-3 years of Account Management experience (prior sales or advertising experience desired Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business Excellent time management and organizational skills with the ability to track numerous details Solid ability to handle tough conversations with clients in a professional, solution-oriented manner Strong belief in proactive rather than reactive approach to handling clients and problems A passion and deep understanding of customer service and business growth Technically savvy HR or recruiting industry experience preferred (but not required) Strong interpersonal communication (both verbal and written) Bachelors Degree "/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/45483?ref=55883", "title": "Account Management", "description": "<p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. 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}); function successfulDemoMessage(responseObject) { if(responseObject.result == FAILURE) { $("#proven-demo-form").modal("hide"); $("#demo-submit-btn2").button("reset"); $("#demo-submit-btn").button("reset"); bootbox.alert(responseObject.message); } else { if(window.location.href.indexOf("?") > 0) { window.location.href = window.location.href + "&success=1"; } else { window.location.href = window.location.href + "?success=1"; } } } </script> <style> #employer-edit.affix { position: fixed; top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">45483</span> <span class="hide" id="referencenumber">55883</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="/css/images/proven_logo.png" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Account Management</h1> <p class="small-bottom-border"> Upward </p> <div class="date-location">Apr 08, 2019 - Fremont / Union City / Newark</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+45483-w@hireproven.com">jobs+45483-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=7226a3a129ec73edd38b77df1&ri=9c002f74d12740238d4de3adcf8d787f&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253AMTB0rZjaugjqRV8M%253AX%252F48bqvQ%252B0lVKnsUl6mJ7Q%253D%253D%253ASbo5dbBXO9ABLnnw87rhWyi0wddC%252F1qZVtZdUmHYhobbg%252BUFL%252BiLb3K30ePoMO5E%252F3Nbep3l4xryU3I12TlcdJpejX%252BRltgny8%252B9UIV55eQtGwiW7cB0%252FULil6yPpEX0coaKGnB5ByOo07Zy&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30190846225/" class="blue-link" target="_blank">Customer Service Representative III</a></p> <p class="similar-job-company">Ultimate Staffing - 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<span class="text-muted">Pleasanton, CA</span></p> <p class="text-muted similar-job-date"> 2 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Upward
Summary
We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.
Responsibilities
Qualifications/Experience
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Apply to jobs on the go with Proven mobile
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